Dial 1-800-CAR-CARE You will be prompted for either a rotary or touch-tone phone designation You will be prompted to choose Option1, Car/Light-Duty Trucks The ARI Technician will ask for your Client and Vehicle Number and verify vehicle information. The ARI Technician will inquire about your vehicle concerns/requests and decide where to take the vehicle for repairs. The Technician will make towing and/or rental arrangements at this time.
ARI Technician Functions:
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Assist Drive with Repairs
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Document Every Call Received
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Negotiate Repair Items, Parts and Labor Pricing
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Negotiate for Post-Warranty Recovery
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Issue an Itemized Verbal Purchase Order
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Provide Service Location with Billing Instructions
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